1. Responsible Party and Scope
Responsible Party and Scope
This Privacy Policy explains how personal data is collected and processed by:
DesiAesthet
Efe Sertug Duman
Paracelsusstraße 30 C/003
5020 Salzburg
Austria
E-mail: info@desiaesthet.at
This Privacy Policy applies to all websites, online stores, and digital services operated by DesiAesthet.
2. Collection and Processing of Personal Data
Collection and Processing of Personal Data
We process personal data only to the extent necessary. This includes:
- Orders placed through our online store (name, address, e-mail address, phone number, payment information)
- Customer inquiries (name, e-mail address, message)
- Website usage (IP address, browser type, visited pages, cookies, Google Analytics)
- Customer accounts (if you create an account, we store your login information)
The processing of your personal data is carried out in accordance with applicable data protection laws and only where necessary to fulfill contractual obligations or improve our services.
3. Sharing of Data
Sharing of Personal Data
We never sell your personal data.
Your information is shared only when necessary:
- Payment providers (such as PayPal or Stripe) to process payments
- Shipping carriers for order delivery
- Public authorities if required by law
4. Data Retention and Security
Data Retention and Security
We retain personal data only for as long as necessary.
- Invoices: 7 years (legal requirement)
- Customer accounts: until the account is deleted
- Customer inquiries: up to 6 months after resolution
We use SSL encryption and appropriate technical and organizational security measures to protect your personal data.
5. Your Rights
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (where legally permitted)
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us at:
6. Cookies
Cookies and Analytics
Our website uses cookies to ensure proper functionality and improve your shopping experience.
We also use Google Analytics to better understand how visitors use our website and improve our services.
You can manage or disable cookies at any time through your browser settings.
7. Online Dispute Resolution
Online Dispute Resolution
The European Commission provides an Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.