Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 4–5 business days.
Delivery times vary depending on your location and are displayed during checkout.
Can I change or cancel my order?
As long as your order has not been shipped, we may be able to make changes or cancel it.
Please contact us as soon as possible at info@desiaesthet.at
Once your order has been shipped, changes or cancellations are no longer possible.
What if my product arrives damaged?
Every order is carefully inspected and securely packaged before shipping.
If your product arrives damaged, please contact us within 48 hours and include your order number along with photos of the damage.
info@desiaesthet.at
Are your products high quality?
Every product is carefully selected or designed with attention to detail, quality, and timeless aesthetics.
At DesiAesthet, we focus on clean design, premium craftsmanship, and lasting style.
Can I return a product?
Yes. Returns are accepted within 14 days, provided the item is unused, unopened (where applicable), and in its original condition.
Please contact us via email before returning your order.
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with the order.
Do you ship internationally?
Yes. We offer worldwide shipping.
Shipping costs and estimated delivery times are calculated during checkout.
Is my payment secure?
Yes. All payments are processed through secure and trusted payment providers to ensure your information remains protected.